SOLUTION BUILT USING THE ANJU PLATFORM
- Classification of Claim Types in the Anju Platform
- Data Entry Validation modules designed for complete automation and processing of paper documents.
- Claim Image and data populated side by side for the data entry operator
- Specific business processing rules for each claim type.
BENEFITS FOR CUSTOMER
Customer increased their overall data entry efficiency by 100%.
DEOs processing 200 plus claims per day (100 more per day).
DEOs were performing more valuable knowledge worker functions
Automation staged this client for rapid growth of claim volume with a reduced staff increase.
Field errors resulting from customer data errors and/or OCR errors were identified to the Data Entry Operator to resolve prior to submission to the Claims System for claims adjudication